Trouble avec TC Electronic NOVA DELAY

Mon frere a acheté cette pédale usagé et maintenant elle est deffectueuse.

Probleme est simple. La pedale freeze au bout quelques temps. Impossible de la mettre a off. Impossible de changer les settings. Seul le tempo est modifiable.
Seul moyen de s'en sortir est de lui enlever son courant. Mais on rebranche et ca recommence.

J'ai écris a TC a ce sujet et j'attend une reponse.
Sur internet, ca s'emble etre un probleme tres commun, mais pas trouvé de solution miracle.

Des idées?

voici un video du probleme qui se produit.

https://www.youtube.com/watch?feature=player_embedded&v=vLTQ9IPfwq0

Voici la réponse que j'ai recu ce matin de la part de TC Electronic:

Thank you for contacting TC Electronic Support.

Sorry to hear about the issues with your Nova delay. Unfortunately, here really isn't much else I can offer with this issue. There are a few reasons this is brought on, but all of them would require the unit be returned back for service.

The Nova Delay has a flat-rate repair fee of $130.00 + taxes, including all parts/labor as well as return shipping to you . Typical service turnaround time is 10-15 business days. The service center is located in Kitchener, Ontario.

I will need to prepare a Service Return Authorization for you to send it in - After I have collected the below information and put together the SRA, I will reply with a PDF file for you to print out as well as the shipping instructions and address.

I will need to collect a credit card to build this SRA, however this won’t be charged until the repair is complete.

jsuis sûr que ça te tente de payer 130$ + taxes!

Ouais surtout que j'ai trouvé de l'info comme quoi que c'est un probleme commun et qu'ils les echangeait sur garantis a cause d'un RAM ou chip defectueuse a la chaine de montage.

Je l'ai ouvert hier. Il y a une des chips qui est sur un socket. "ND1 V1.03" de quoi sur genre écrit dessus.
https://fbcdn-sphotos-e-a.akamaihd.net/hphotos-ak-ash4/207474_10152282432580096_1759545183_n.jpg